Frequently Asked Questions

Portfolio ▼

Q. What is a portfolio within BVDash?

A. Portfolio is offered with our Enterprise plan. Portfolio is typically the first screen owners, program managers and admins will see when logging into BVDash. Portfolio is a container for all of your programs.

Program ▼

Q. What is a program?

A. Program is a group of projects that are managed as a whole in order to achieve efficiencies that are not available from managing them individually. Organizations with mature program management are far more successful than those without, according to PMI.

Q. What are project/program columns?

A. Project & Program columns allow users to add additional fields where they can collect information about a project. For example, if you want to know which state your project is in you can create a column called state. Fill the information out when creating the project and that information is going to display on the project list page within its own column.

Q. How do I create a new Program?

A. Please log in to your "Admin Dashboard" from any screen, click on "BirdView Setup". Please click on "Manage Programs" . Once you have done that click "Add New Program". Once a new program is created it will show on the portfolio list page.

Q. What are Project/Program groups?

A. Project and Program groups allow users to add a set of repetitive values to their project or program. For instance if you have projects that are consistently in 4 states, you can create a group for those 4 states and each time you create a project you can select from the drop down which state your project is in.

Q. How do I edit my program details after creating it?

A. Please login to the Admin Dashboard, from there click on Program Setup on the top left hand side of the page. Once the drop down option appears, click on Manage Programs.
From this menu, select the program you would like to edit. Click on the Program ID and the Program details page will appear. You can now edit your Program details.

Please note that Program ID can not be changed. If you would like the Program ID to be changed please contact our support by email at support@bvdash.com

Q. Do I need a Program end date?

A. Program end dates help you determine a set date where all Projects within that specific Program need to be completed. BirdView Dashboard currently requires all Programs to have Program Start & Program End dates. Currently the Program End date does not effect your Projects or Programs if they do go past its end date.

Q. What are "Program Snapshots"?

A. Program Snapshots allow you to run a comparison of your Projects between selected timelines. Snapshots are available for Program, Project, Schedule and Budget. You can create a snapshot any time you like. Generally large companies create snapshots on a monthly, quarterly or annual basis where they can compare their current data to a date in the past to see how they are doing with their program, project, budget or schedule.

Projects ▼

Q. How many Projects can I have within a Program?

A. You can have as many Projects as you like within a Program.

Q. I have created a Project, but my team can not see the Project. How do they get access?

A. From the projects list page, click on the three doted line on the far right hand side. Click edit project and make sure the users who do not have access to this project are selected. Once you have assigned them to the project click save.

Q. How do I change the status of my Project?

A. Please click on the three dotted line on the far right hand side of the Project list page. Click edit Project. Once on the page, you can change the status of the project.

Q. How do I change my Project ID?

A. Simply click on the three dots on the far right hand side of the project list page, my.bvdash.com/projects; after you have done that on the slider click on ID to change your project ID and click save.

Q. I have added a Project to the wrong Program how do I fix this?

A. Projects sometimes can be added to the incorrect Program if you are not careful. Always be sure the correct Program is selected when creating new Projects. If you have added a Project to the incorrect Program, simply contact our technical support via email at support@bvdash.com & one of our representatives will switch the Project to the correct Program.

Q. When I assign a Project task, Project Issue, Project Risk or Quality to my team members do they get notified?

A. BVDash has a built in Alert system located on the top right hand corner of the screen. If there is an Alert on your Projects, the blue indicator next to your Alert Tab will light up with the number of alerts you have that need to be dealt with. Emails are also sent out based on the number of Tasks, Issues, Risk or NCR that may be assigned to you. Please be sure your email address is up to date within BVDash to get the email notifications.

Q. How do I add a Project to my favorites list?

A. Simply click on the three dots, on the far right hand side of the project list page. Click "Mark as Favorite" 

Conversations ▼

Q. Can I send a direct message to someone within BVDash?

A. Please open the conversations tab on the top right hand corner of the page next to your name. Once there, simply click on the arrow next to team members. That will open a search bar where you can search for any individual to send them a direct message.

Q. Can I attach documents to the messages I send in Conversations?

A. Yes, you can attach documents to the messages you send in Conversations. Simply click on the blue icon, on the text field. The system will then open documents from your computer. Select the documents you would like to attach and click send.

Time-sheets ▼

Q. Can I connect Time-sheets to my Project?

A. Time-sheets can either be connected to a Project, or they can be on their own

Q. Can I view my teams Time-sheet?

A. Yes, please click on the Time-sheets tab on the top of the screen. The first area you see will show the Time-sheets you have submitted for your projects.

Please scroll down to Team Time-sheets, that's where you will be able to see your team members Time-sheets and sort them by Users, Projects and Date.

Q. What are the Time-sheet duration?

A Currently you can view the Time-sheets in the following format. Current week, previous week, previous month, last two months, last three months, current year and previous year.

Task Management ▼

Q. How is the priority calculated for the tasks?

A. Based on how important and how urgent the task is, the system determines its priority.

Q. Can I assign documents to the tasks that are already created?

A. Yes, you can attach documents such as word, PDF, Excel, photos and other types of documents to your tasks. Simply click the blue folder icon on the right hand side of the page to add your documents.

Q. Does a Task need to be connected to a Project?

A. Tasks can either be connected to a Project, or they can be on their own. Tasks are not required to be connected to any Project.

Q. Can I see a list of tasks I have created an assigned to other team members?

A. Yes, from the "My Tasks" page, you can view all the task you created under "Created Tasks"

Customization ▼

Q. How much customization is offered within BVDash?

A. Within BVDash under the "Admin" section, click on settings. From here you are able to toggle features on and off, and also can change feature names to your liking.